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You have questions?

We've got answers.

Frequently Asked Questions

If you're embarking on your first exploration of virtual assistance services, it's natural to have questions. Take a closer look at our frequently asked questions for insights, or feel free to get in touch with us through any of the contact methods provided below. We're here to help!


  • Is there anything my virtual assistant can't do?
    While our virtual assistants are highly skilled and versatile, there are certain tasks that they may not be able to perform. For example, our virtual assistants are not trained to provide professional legal, medical, or financial advice. Additionally, they are not able to physically perform tasks such as running errands or attending in-person meetings. However, our virtual assistants excel at administrative tasks, customer support, social media management, email management, calendar organization, travel arrangements, and many other virtual services. Our team is constantly expanding our skill set, so please feel free to communicate any specific needs or inquiries to see if we can accommodate them.
  • How many hours a week can I save?
    With a Navigate assistant, you can save an average of 10-15 hours per week. Our skilled virtual assistants can handle various administrative tasks such as email management, scheduling, data entry, and more, allowing you to focus on more important aspects of your business. By offloading these responsibilities to our team, you can significantly increase your productivity and free up valuable time to devote to strategic decision-making and business growth.
  • Why do I need a Virtual Assistant from Navigate Virtual?
    As a business owner, your time is valuable, and you often find yourself overwhelmed with administrative tasks. By hiring a Virtual Assistant, you can delegate these time-consuming responsibilities and focus on growing your business. Our trained and experienced VA's can handle everything from calendar management and email correspondence to travel arrangements and data entry, allowing you to work more efficiently and effectively. You'll be able to access a dedicated and reliable assistant without the costs associated with hiring a full-time employee. We personalize our services to meet your specific needs, providing unmatched support and contributing to your business's success.
  • What should I delegate to my virtual assistant (VA) first?
    It's important to prioritize tasks that will free up your time and allow you to focus on the core aspects of your business. We recommend delegating administrative tasks such as scheduling appointments, managing emails, and handling basic bookkeeping. Additionally, VAs can assist with social media management, research, and data entry. As you become more comfortable working with your assistant, you can gradually delegate more specialized tasks that align with your business goals and needs.
  • What can a virtual assistant do?
    A virtual assistant at Navigate can handle a wide range of tasks to help streamline and support your business operations. This includes administrative tasks such as managing emails, scheduling appointments, and data entry. Our VA's can also assist with customer service by handling inquiries and providing support. Additionally, they can support marketing efforts by managing social media accounts, creating content, and running ad campaigns. Our team is also skilled in research, event planning, and project management. Essentially, a virtual assistant can take on various tasks to free up your time, improve efficiency, and help your business grow.
  • What if I don't have time to train an assistant?
    We understand that time is valuable, which is why we take care of all the training for our virtual assistants. Our team of highly skilled individuals are already trained and equipped with the necessary skills to handle a wide range of tasks. The only training required would be learning and adapting to your personal preferences, tools and working style.
  • Why choose Navigate over other virtual assistant agencies?
    We are a small company and our founder hires every assistant that we work with. We go through a very rigorous recruiting process to ensure we are hiring the best of the best. Our talent is unmatched. We take good care of our team members, ensuring that they are paid above market compensation, which equates to top notch service for you. We care about our clients, and we will do everything to make sure we're exceeding every expectation that you have. If not, we will make it right!
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